• Is your communication team empathetic? Find out it through this simple assessment.

    1) We have a checklist to review mailers for tone of voice

    2) Our team is trained to spot ‘moments of truths’ in our employee life cycle

    3) We are measured on how ‘sensitive’ our communication is

    4) We audit our team’s capabilities and skills regularly

    5) We review our communication periodically for tone and message assimilation

    6) We have a process of seeking feedback from employees on our content and messages

    7) We train our managers and leaders on speaking in ‘one voice’

    8) We document and share cases of how our communication is received and perceived

    9) We share learning with our team regularly